Frequently Asked Questions

Ordering (4)

No. There is no extra charge when you make an online payment through The Spice Rack. All fees and charges are paid for by The Spice Rack.

You can pay online using a credit cards such as, American Express, Master Card, Visa Card and Debit Card via PayPal.

Type in a product or brand name in the search box in the top right hand corner of the page and click on search icon.
For detailed product information click on the image of the product or on product name to expand.
  • Browse for products
  • Select quantity
  • Verify cart
  • Add shipping address and billing information
  • Finalise order

Shipping (3)

Once your order has been shipped from our premises, you will receive a confirmation email letting you know your package has been shipped. You can also log in to your account and check on the status of your order.

All deliveries are done during business hours to your nominated address by the Courier Service Contractor and must be signed for when received. If a signature cannot be obtained at the time of delivery, a card will be left informing you how to collect your parcel.

Depending on availability of stock, orders take 2 to 7 working days to ship within the Melbourne metro area.

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If you need any further information please contact us by telephone 04 6608 0947 or email us info@167.99.76.153 .